Shipping policy


The products will be sent to the shipping address that the user has indicated during the process of placing the order.

MAKECUISINE ships throughout Spain including the Balearic Islands, the Canary Islands, Ceuta and Melilla.

Shipping costs are FREE for shipments of orders over € 90 with the exception of the Balearic Islands, the Canary Islands, Ceuta and Melilla ..

Each delivery is considered made from the moment in which the transport company makes the product available to the user, which is materialized through the control system used by the transport company.

MAKECUISINE assumes the risk of loss or deterioration of the goods until they are materially delivered to the client or to the third party that it indicates, other than the carrier.

In the event that the company responsible for delivering the product returns the shipment, MAKECUISINE will call the customer or send him an email or text message to find out if you are interested in having it forwarded to you; if so, adding the cost of the new shipment to the previous cost.

In case of unavailability of the product or products purchased once the order has been placed and before the end of the process of sending the sale in question, the user will be informed by e-mail or by phone of the partial shipment or the cancellation of your order. MAKECUISINE may offer the supply, without price increase, of a good of similar characteristics that has the same or higher quality. If the account has already been charged at the time of providing the information regarding the unavailability of the product, the corresponding amounts will be refunded within 14 days, informing the user by sending an e-mail.